Returns & Exchanges

At Timbren, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

3

Attach Shipping Label

Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing